Refund Policy

This Refund Policy applies to CTR Task Automator license purchases billed as monthly subscriptions. Approved refunds go back to the original payment method used at checkout.

1. Monthly subscriptions

New customers may request a refund within 14 days of the first paid charge if the Windows application cannot be activated on a supported computer after reasonable troubleshooting, or if you were charged in error. After that window, monthly fees are generally non-refundable because a license key has been issued for that term.

2. Multi-license packs

Refunds, when granted, apply to the pack you purchased (1, 3, or 5 licenses). We do not prorate unused seats inside a pack after keys have been activated on machines.

3. How to request a refund

Email [email protected] from the address used at checkout. Include the receipt, license key, and the reason for the request. We may require you to deactivate and stop using the software. Timing depends on your bank or payment method.

4. Chargebacks

Please contact us before filing a dispute. Unjustified chargebacks may result in immediate license revocation.

5. Cancellations

You can cancel renewal by emailing [email protected]. Cancellation stops future charges; it does not by itself refund the current period.

6. Exceptions

We do not refund purchases used in violation of the Terms of Service, keys that have been shared or resold, or periods after a license was revoked for abuse.